Privacy Policy.
What Data is Collected by Us & How is it Used?
Art Drops understands the importance of privacy and knowing how your personal data is being used. We respect and value the privacy of all of our customers and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law. Your personal information is safe here.
We do not share information about you with other companies. We automatically collect such as the IP address and the device, browser and operating system type but not your email address, when you visit our site. We use your IP address to help diagnose problems with our server, and to administer our Web site and collect general statistics.
If you provide it ‒ we may collect your contact information (like email address) and financial information (like credit card numbers). Contact information from support requests or order forms and shopping carts is used to fulfill orders and financial information is encrypted and sent to your financial institution; financial information that is collected is used to bill you for products and services. We do not store or keep any credit card information collected.
HOW WE USE YOUR INFORMATION
We use your mailing address to ship your products, required documents to you, and to verify your billing information. We do not share our customer names, mailing addresses, email addresses or financial information with anyone outside of ArtDrops, and any related sites.
INFORMATION WE COLLECT
We may obtain personal information about you from various sources, including this and other SO-IN Media. websites, mobile applications, when you call or email us or communicate with us through social media, or when you participate in events or other promotions. We also may obtain information about you from our affiliates, business partners and other third parties, the types of personal information we may obtain include:
Your contact information — such as name, Twitter handle, postal and email address, or phone number
Contact information of friends or other people you would like us to contact
Username and password for the account you may establish on our sites
Payment details — including payment card number, security code, expiration date, cardholder name and billing address
Shipping information (including the shipping address and phone number)
Demographic information — such as age, date of birth and gender
Information you provide by interacting with us through social media, including photographs.
Location information, such as the real-time geographic location of the device on which you install our mobile applications.
Shopping behavior and preferences, and a record of the purchases you make on our website.
Other details that you may submit to us or that may be included in the information provided to us by third parties.
In addition, when you visit our website or use mobile devices, we may collect certain information by automated means, such as cookies and web beacons. A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, is used to transmit information back to a web server. We also may use third-party website analytics tools (such as google, hubspot) that collect information about visitor traffic on our sites and mobile applications. The information we may collect by automated means includes:
Information about the devices our visitors use to access the Internet (such as the IP address and the device, browse and operating system type)
URLs that refer visitors to our sites
Dates and times of visits to our sites
Information on actions taken on our sites — such as page views and site navigation patterns
A general geographic location — such as country and city, from which a visitor accesses this website.
Search terms that visitors use to reach our sites.
HOW WE USE THE INFORMATION WE COLLECT
We may use the information we obtain about you to:
Register you for membership at our websites and manage and maintain your account on the sites.
Provide products or services you request.
Process, validate, confirm, verify, deliver and track your purchases (including by processing payment card transactions, arranging shipping and handling returns and refunds, and contacting you about your orders, including by telephone)
Maintain a record of the purchases you make on our sites.
Respond to your questions and comments and provide customer support.
Communicate with you about our products, services, offers, events and promotions, and offer you products and services we believe may be of interest to you.
Enable you to communicate with us through our blogs, social networks and other interactive media.
Publish your testimonials about art.Drops. including on our websites and blogs, and on social networks (if we choose to publish your testimonial, we will include only your first name, last initial, city and state)
Manage your participation in our events, sweepstakes and other promotions.
Tailor our products and services to suit your personal interests and the manner in which visitors use our sites, applications and social media assets.
Operate, evaluate and improve our business and the products and services we offer.
Analyze and enhance our marketing communications and strategies (including by identifying when emails sent to you have been received and read)
Analyze trends and statistics regarding visitors’ use of our sites, mobile applications and social media assets, and the purchases visitors make on our sites.
Protect against and prevent fraud, unauthorized transactions, claims and other liabilities, and manage risk exposure, including by identifying potential hackers and other unauthorized users.
Enforce our Terms and Conditions
Comply with applicable legal requirements and industry standards and our policies.
In addition to the data uses described above, we may use the information collected through cookies and other automated means to uniquely identify the electronic shopping basket you may create on our sites and enable you to retrieve shopping baskets you previously created. We also may use cookies to identify and authenticate visitors.
We may combine the information we collect with publicly available information and information we receive from our affiliates or partner companies, and other third parties. We may use that combined information to enhance and personalize your shopping experience with us, to communicate with you about products, services and events that may be of interest to you, for other promotional purposes, and for other purposes described in this section.
We also may use the information we obtain about you in other ways for which we provide specific notice at the time of collection.
Changes to this Privacy Policy
As laws change, or if we change our business in a way that affects personal data protection, we will update this Privacy Policy.
Any changes will be immediately posted on our Website and upon your first use of the Website, you will be deemed to have accepted the terms of the Privacy Policy following the alterations. We recommend that you check this page regularly to stay updated.
If you have more questions about our privacy statement, the practices or your dealings with our website, see the frequently asked questions section below for quick answers, or you can contact us Online following this link here for online questions.
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We will not keep your personal data for any longer than is necessary for its intended purpose and you may delete it at any time.
• We retain your account information until you tell us you want your account deleted; with the exception of information, we are required to keep in order to comply with our legal obligations.
• You may have the right to request access to and receive information about the personal information we maintain about you, update and correct inaccuracies in your personal information and have the information blocked or deleted, as appropriate.
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Your personal data is only shared when necessary to complete your order transactions. For example, we share your information with the shipping carriers so they can ship the order, and with the payment gateways so they can process the transactions. All information is shared in a secure manner and is never sold or traded with other parties.
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When you submit personal data via our website, you may be given options to restrict our use of your personal data. In particular, we aim to give you strong controls on our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us using the links provided in our emails).
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You may access certain areas of our website without providing any personal data at all but will be required for actions such as completing a purchase, entering credit card payment details and other website features.
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If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to our support email (provided at the end of this policy).